Legal Information

1. Agreement to Terms

By accessing and using ExpertAgentPro ("Service"), you accept and agree to be bound by the terms and provision of this agreement.

2. Description of Service

ExpertAgentPro provides AI agent marketplace services for businesses, including Smart Receptionist and FAQ Agent solutions.

3. User Responsibilities

• • You must provide accurate account information
• • You are responsible for maintaining account security
• • You must comply with all applicable laws and regulations
• • You will not use the service for illegal or unauthorized purposes

4. Payment Terms

Services are billed monthly in advance. Setup fees are charged once upon initial configuration. All fees are non-refundable except as expressly stated in our refund policy.

5. Termination

Either party may terminate this agreement at any time with appropriate notice. Upon termination, your access to the service will cease.

Information We Collect

• • Account information (name, email, billing details)
• • Usage data (interactions, performance metrics)
• • Technical information (IP address, browser type)
• • Communication data (support tickets, chat logs)

How We Use Information

• • To provide and improve our services
• • To process payments and send billing information
• • To provide customer support
• • To send important service updates

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Third-Party Services

We may use third-party services for payment processing, analytics, and service delivery. These services have their own privacy policies.

30-Day Money-Back Guarantee

We offer a 30-day money-back guarantee on all monthly subscription fees. If you're not satisfied with our service, contact us within 30 days for a full refund of your monthly fee.

Setup Fee Policy

Setup fees are non-refundable once initial configuration and setup work has been completed by our team.

Cancellation

You may cancel your subscription at any time. Cancellations take effect at the end of the current billing period. No refunds are provided for unused portions of the billing period.

Refund Processing

Approved refunds will be processed within 5-10 business days to the original payment method.

Support Levels

• • Starter Plan: Email support (24-48 hour response)
• • Pro Plan: Priority support (4-8 hour response)
• • Agency Plan: Dedicated support (2-4 hour response)

Service Availability

We strive for 99.9% uptime on all services. Planned maintenance will be announced in advance whenever possible.

Warranty Disclaimer

Services are provided "as is" without warranties of any kind. We do not guarantee that the service will be error-free or uninterrupted.

Contact Information

For support inquiries, please contact us at [email protected] or through your dashboard.